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IT that’s simplified, optimized, secure. IT with confidence.

Simplified — one subscription for your company’s entire IT (users, licenses, equipment, cloud).

Optimized — your IT runs at its best, and your people stay productive.

Secure — your company’s data and systems are protected to current best-practice standards.

Confidence — that we back you with solid technical support as your business grows.

Request a free audit

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IT SELF-CHECK · 2 MINUTES

How well is your IT infrastructure actually running?

Answer 12 simple yes/no questions. Check where your backups, data access, equipment, and contracts stand, and get a score on the spot.

Simplified, Optimized, Secure.

What working together looks like.

User support, IT infrastructure management, and security are all included in the same monthly subscription, billed per user.

SIMPLIFIED

One subscription.

Support, equipment management, and monitoring are all covered by a single monthly fee, per user. We manage the relationship with your other technology vendors, and you get one clear invoice.

OPTIMIZED

Monitoring and maintenance.

We watch your workstations, servers, and network 24/7, and step in promptly before systems fail. Most issues are resolved remotely, without interrupting your team’s work.

SECURE

Security and backup.

We protect your systems and access to company data, verify backup integrity, and respond within one hour to critical incidents. You hear about most vulnerabilities only after they’ve been fixed.

25 min
Average intervention time
1h / 4h
Guaranteed response time
48 min
Average ticket resolution time
24/7
Monitoring on every managed device
PROCESS

The next step.

It all starts with a free audit. We review the findings together, and only then do we talk about a contract.

The audit

We come to your office and assess your equipment, network, and workflows. At the end, you get a detailed report showing what works, what needs improvement, and what risks your company is exposed to. The audit is free and comes with no obligation.

The plan

Based on the audit, we set the subscription together: the number of users, the equipment included, the urgent priorities, and what can wait. You get a transparent cost, billed per user, with no hidden fees along the way.

Day-to-day operation

We take over IT management and keep things running: daily maintenance, 24/7 monitoring, and response times guaranteed by contract (SLA). You hear about most issues only from the reports, after they’ve already been resolved.

TESTIMONIALS

What the people who work with us say.

A few of the companies we’ve worked with for years. The words are theirs, exactly as we received them.

“Over 99% of our problems were resolved without delays — what we valued most was the response time. Eight years in which HQ has handled our entire IT ecosystem in Romania.”
Monica Serbu
Area Manager East Europe
Beijer Ref
“We’ve worked excellently with the HQ team on IT services since 2010. We recommend them first and foremost for maintenance, technical assistance, and the support they provide, but also for consulting. Every time, without exception, the HQ team has shown professionalism and promptness, and our internal audits have confirmed it.”
Cristian Vladone
Chief Accountant, Business Support
Alfa Laval
“What sets HQ apart is the proactive approach: they help us catch problems early, before they become something serious. Since 2012, our IT infrastructure has been in good hands.”
Florin Joacăbine
Director General
Polon-Alfa Romania
HQ CLIENTS
Aectra Plastics
Alfa Laval
Alliance Filter
Arena Auto
Beijer Ref
Cocktail Holidays
Dalian Autotech
Dipet
Duroterm
Eco Plating
Faberrom
France Air
Hasotti Mineran Șerb și Asociații
Innobyte
K-Flex
Nisab Cons
Optaros
Pharma Telnet
Polon Alfa
Sagitta International
Service Faur
Somarest
Tehnogrup Est
Travelmaker
CERTIFICATIONS & TECHNOLOGIES

Certifications and technologies.

We manage technologies our team knows thoroughly: the Microsoft ecosystem and virtualization, networking, security, and backup solutions. These are the technology partners we work with and the certifications our specialists keep current.

Microsoft
Microsoft certifications
ITIL
ITIL certifications
CompTIA
CompTIA certifications
Ubiquiti
Ubiquiti certifications
Fortinet
Fortinet certifications
Cisco
Cisco certifications
VMware
VMware certifications
Acronis
Acronis certifications
Bitdefender
Bitdefender certifications

We also have partnerships, expertise, and experience with hardware from other leading IT vendors such as Dell, HP, Lenovo, Asus, Veeam, and more.

“Over 99% of our problems were resolved without delays — what we valued most was the response time.”
Monica Serbu · Area Manager East Europe, Beijer Ref
THE NEXT STEP

Start with the audit.

We come to your office, assess your entire IT infrastructure, and present our findings in a detailed report. The audit is completely free, comes with no contractual obligation, and the report is yours regardless of what you decide.

QUESTIONS

Frequently asked questions.

What companies usually ask when they first get in touch.

How much do IT services cost for a company?

Rates start at €25 per user, per month. We work on a monthly subscription, and the package is chosen to fit your team’s needs. All our prices are public, so you can estimate your budget without having to request a quote first.

What does IT outsourcing mean?

It means your company gets a fully functioning IT department at corporate standards, without the cost of internal hires. We manage the equipment, monitoring, and interventions, and the arrangement is governed by a clear contract with defined responsibilities and deadlines.

How quickly do you respond when a problem comes up?

We respond to critical incidents within one hour, and to standard ones within four. These times are set by contract (SLA), not just promised verbally. In practice, we identify many faults through monitoring and resolve them proactively, before users even report them.

Do you work with small businesses?

Yes, our subscription was built for exactly this case. You get the same level of IT support as a large company (maintenance, continuous monitoring, experts on call), but you pay strictly in proportion to the number of users. You don’t need internal hires or technical knowledge about server administration.

We already have an IT person. How do you work together?

As a rule, very well. We take on the routine tasks, monitoring, and recurring interventions that would otherwise consume all their time, freeing them to focus on internal projects and growing the company. The exact split of responsibilities is set during the audit, together with it.