We’ve handled IT for over 15 years.
We’re a Bucharest team dedicated to managing IT infrastructure for Romanian companies. We provide user support, infrastructure management, and security on a subscription, with response times guaranteed by contract.
Some of our clients have been with us for over a decade.
Who we are.
HQ was founded in 2004, in Bucharest, and for over 15 years we’ve focused on a single goal: managing IT for companies. Over those years we’ve worked with a range of organizations, from entrepreneurial businesses to the local subsidiaries of international groups, and many of those partnerships continue today.
The way we work has been refined over time and is fully transparent. The entire service is included in a monthly subscription billed per user, with public prices. Response times are committed by contract: one hour at most for critical incidents and four at most for standard ones, while equipment gets 24/7 monitoring. We work mainly with Microsoft technologies, including Microsoft 365 and Azure, alongside advanced remote monitoring and management (RMM) tools.
Our portfolio numbers over 24 companies, and the longevity of these relationships is our best calling card. Some clients have worked with us since 2008, others since 2010 or 2012. Our commitments, from the service level to the response times, are guaranteed by contract, not just stated.
Certifications and technologies.
We manage technologies our team knows thoroughly: the Microsoft ecosystem and virtualization, networking, security, and backup solutions. These are the technology partners we work with and the certifications our specialists keep current.
We also have partnerships, expertise, and experience with hardware from other leading IT vendors such as Dell, HP, Lenovo, Asus, Veeam, and more.
What the people who work with us say.
A few of the companies we’ve worked with for years. The words are theirs, exactly as we received them.
“Over 99% of our problems were resolved without delays — what we valued most was the response time. Eight years in which HQ has handled our entire IT ecosystem in Romania.”
“We’ve worked excellently with the HQ team on IT services since 2010. We recommend them first and foremost for maintenance, technical assistance, and the support they provide, but also for consulting. Every time, without exception, the HQ team has shown professionalism and promptness, and our internal audits have confirmed it.”
“What sets HQ apart is the proactive approach: they help us catch problems early, before they become something serious. Since 2012, our IT infrastructure has been in good hands.”
Start with the audit.
We come to your office, assess your entire IT infrastructure, and present our findings in a detailed report. The audit is completely free, comes with no contractual obligation, and the report is yours regardless of what you decide.