Terms and conditions
These terms and conditions govern access to and use of this presentation website. By using the website, the visitor confirms that they have read, understood, and accept the provisions set out below. A visitor who does not agree with these terms is asked not to use the website.
Identity of the Operators
The website is administered under the brand “HQ”, a brand associated with the two legal entities set out below, both having their registered office at the same address:
HQ-SOLUTIONS S.R.L. — Sole registration code (CUI): RO16288296 — Reg. Com. no.: J40/2535/2017 — Share capital: 50.000 RON — Registered office: Str. Episcop Chesarie nr. 15, Tronson E, Parter, Sector 4, București — Telephone: +40 314 257 888 — Email: office@hqsolutions.ro. IT USER DESK S.R.L. — Sole registration code (CUI): RO46446819 — Reg. Com. no.: J40/13131/2022 — Share capital: 1.000 RON — Registered office: Str. Episcop Chesarie nr. 15, Tronson E, Parter, Sector 4, București — Telephone: +40 314 257 888 — Email: office@hqsolutions.ro. Activity under the HQ brand originates since 2004, in București. Throughout this document, the two entities are referred to together as “the Operators”.
The two entities operate together under the brand “HQ” and act jointly in connection with the administration of this website. For the personal data collected through the website, they have the status of joint controllers, within the meaning of Art. 26 of Regulation (EU) 2016/679 (GDPR); the details are set out in the Privacy Policy.
Purpose and acceptance of the terms
The website is a presentation website for the managed IT services offered under the HQ brand. It serves an exclusively informational role: it describes the types of services, the way of working, and general information about the Operators.
Accessing and using the website implies full acceptance of these terms and conditions, as well as of the Privacy Policy referred to below. The Operators reserve the right to update the terms under the conditions set out in the “Amendment of the terms” section.
Informational nature of the content
The information published on the website regarding the services, the manner of provision, and the prices is purely informational in nature. It constitutes an invitation to contact the Operators and does not represent a firm, legally binding offer within the meaning of the Civil Code.
No element of content on the website generates, by mere publication or consultation, contractual obligations between the visitor and the Operators. Services are contracted exclusively on the basis of an offer and a separate contract, in written form, agreed by the parties. The specific conditions — the scope of the services, the availability levels, the deadlines, and the price — are those established in that individual contract.
Prices
The indicative prices displayed on the website (for example, from 25 € / user / month) are informational in nature. They are expressed exclusive of VAT, unless otherwise indicated, and may be amended at any time, without prior notice; the amendment concerns exclusively the indicative values displayed on the website, and prices that have already been contracted are not affected.
The price applicable to and binding upon the parties is exclusively the one established in the offer and individual contract concluded with the client. In the event of a discrepancy between a price displayed on the website and the price in the contract, the price in the contract prevails.
Intellectual property
The entire content of the website — texts, structure, the organization of information, the graphic elements, the brand “HQ”, the names and logos displayed — is protected by intellectual property legislation and belongs to the Operators or, as the case may be, to the respective rights holders.
The logos and names of clients that appear on the website remain the property of their holders and are displayed exclusively for presentation purposes. The reproduction, distribution, modification, publication, or use in any form of the content, in whole or in part, without the prior written consent of the rights holder, is prohibited.
User obligations
The visitor undertakes to use the website lawfully and in accordance with these terms. In particular, the visitor has the following obligations:
- to use the website in good faith and in accordance with the applicable legislation;
- to provide in forms data that is true, correct, and current, and not to transmit data belonging to other persons without a legal basis;
- not to undertake actions of a nature to disrupt the functioning of the website, to access resources without authorization, to introduce malicious code, or to affect its security or availability.
Forms and the processing of personal data
The website makes available forms through which the visitor may transmit their contact details and message. The data transmitted through these forms is processed under the conditions described in the Privacy Policy, an integral part of the relationship between the visitor and the Operators.
For information regarding the legal bases, purposes, recipients, and rights of data subjects in connection with personal data, the visitor is invited to consult the Privacy Policy published on the website.
Limitation of liability
The website is provided “as is” and “as available”. The Operators make reasonable efforts to ensure that the information published is correct and current and that the website is available under normal operating conditions.
Nevertheless, the Operators do not warrant that the website is free of errors, interruptions, or inaccuracies, or that it is permanently available. To the extent permitted by law, the Operators are not liable for any damages resulting from the use or the inability to use the website, or from decisions taken solely on the basis of the informational content published here.
Links to external websites
The website may contain links to third-party websites. These links are provided for the visitor’s convenience. The Operators do not control the content, policies, or practices of third-party websites and assume no liability for them. Accessing external websites is done at the visitor’s sole responsibility.
Amendment of the terms
The Operators may update these terms and conditions at any time, to reflect changes to the services, to the website, or to the legal framework. The applicable version is the one published on this page at the time of access.
Continued use of the website after the publication of an updated version constitutes acceptance of the amended terms.
Applicable law and dispute resolution
These terms and conditions, as well as the use of the website, are governed by Romanian law. The provision of electronic commerce services is governed, where relevant, by Law no. 365/2002 on electronic commerce.
Any disagreements shall be resolved, with priority, amicably. In the absence of an amicable resolution, disputes fall within the jurisdiction of the competent courts at the registered office of the Operator concerned (a registered office shared by the two Operators).
The clients of the Operators are, in general, legal entities (a B2B relationship). For situations in which the visitor has the status of a consumer, we note, for information purposes, that they may address the National Authority for Consumer Protection (ANPC) — www.anpc.ro — and that the European Union makes available the online dispute resolution platform (SOL/ODR): https://ec.europa.eu/consumers/odr. These mechanisms concern, principally, relationships with consumers.
Contact
For any questions regarding these terms and conditions or the use of the website, the visitor may contact the Operators at the email address office@hqsolutions.ro or at the telephone number +40 314 257 888.
For the way in which the personal data transmitted through the website is processed, including the status of the two entities as joint controllers (Art. 26 GDPR), please consult the Privacy Policy and the Cookie Policy.